Frequently
Asked
Questions
(About Equipment)
Jump to a question:
- What Do You Mean By “Vacuum Cleaner-Based Motor?”
- You Say That Other Spray Tanning Equipment Is Loud… Is It Really THAT Loud?
- Why Don’t Other Spray Tanning Companies Adopt Fantasy Tan’s Air Compressor Technology?
- I’ve Heard That Fantasy Tan Solution Is “Cold” When It Sprays On Is That True?
- I Know Nothing About Tools Or Fixing Things… Yet You Say I Can Fix Your Machine Myself?
Q: What Do You Mean By “Vacuum Cleaner-Based Motor?”
A: All other brands of spray tanning equipment are based on equipment with motors that “blow” air through a hose at a rapid rate. Generally, these machines are based on the exact same technology as a vacuum cleaner; but obviously, they blow air OUT instead of sucking air IN. These motors are very loud and are not meant to run continuously for hours on end… and they easily overheat and burn out with extended use (like what is normal in a salon environment). These types of equipment should be avoided at all cost.
Q: You Say That Other Spray Tanning Equipment Is Loud… Is It Really THAT Loud?
A: At first glance, the difference between 40 decibels (Fantasy Tan) and 80-85 decibels (other brands) does not seem too extreme. But when you realize that the difference is NOT double the loudness, but actually 8 to 10 TIMES louder, that gives you an idea of how loud those systems are. The reason is simple: They use a vacuum cleaner-based motor that, well, sounds like a vacuum. Have you ever tried to hold a conversation with someone while vacuuming? Now imagine that for an entire 8-hour day. Yes, the other equipment really is THAT loud.
Q: Why Don’t Other Spray Tanning Companies Adopt Fantasy Tan’s Air Compressor Technology?
A: It’s simple economics: Their equipment costs far less to produce, so they make a lot more profit on each sale. And since their primary interest is in getting you to continually buy tanning solutions, they’re a lot less worried about making the equipment work right. Think of it like the hardware and software of a computer… with spray tanning, the equipment is the hardware, and the solutions are the software. Fantasy Tan is the only company that excels at BOTH. We’re the only company that has put any reasonable effort into maximizing the durability, operator comfort, effectiveness, and portability of our equipment.
Q: I Know Nothing About Tools Or Fixing Things… Yet You Say I Can Fix Your Machine Myself?
A: Nearly 100% of the time, yes. First realize that your Fantasy Tan system is not very likely to break down in the first place. But if it does, every part of the equipment is modular, meaning that the broken part can be isolated and easily replaced, usually with the removal of a couple of screws. We’ll ship the replacement part to you and have a technician walk you through the repair over the phone—this will speed up the repair dramatically, and reduce your down time (where you’re NOT making money) to less than a day. Other brands require the entire system to be (expensively) shipped in for service—leaving you with no spray tanning system while they repair it. Most of the manufacturers don’t actually perform the repairs themselves. They have to send it out to a 3rd party, which increases your down time even more.
